Prescriptions

Repeat Prescriptions

If you take regular medication, your GP may authorise your medicine as a repeat prescription. This means you can request further supplies without needing to see a GP each time, provided your medication review is up to date.

Most prescriptions are now sent electronically to your nominated pharmacy, however if you receive a paper prescription, it may include two parts: 

• A-side: the prescription used to collect your current medication
• B-side: the repeat request slip, which lists the medicines you can request again

Please keep the B-side, as you can use it to order your next repeat prescription.

We are a 28-day prescribing practice. This means that most repeat prescriptions are issued for 28 days at a time, or up to one calendar month where clinically appropriate.

Prescriptions for acute or short-term conditions may be issued differently, depending on your clinical need.

When to order your repeat prescription

Please order your repeat prescription when you have 10 days of medication left to allow enough time for your request to be processed.

We can accept prescription requests up to 10 days before they are needed. If you need your medication early because of a holiday or other reason, please clearly note this on your request.

How do I request a Repeat Prescription?

The quickest and easiest way to order your medication is via the NHS App. If you require assistance with the NHS App, please visit Help with using the NHS App – NHS

Alternatively, you can log into the System Online App if you already have a log in or lastly, please click the button below to submit your request through our Total Triage System.

Order Repeat Prescription – Total Triage  Order Repeat Prescription – System Online  Order Repeat Prescription – NHS App   

Please note that we do not take requests for repeat or non-repeat prescriptions over the telephone.

If you cannot order online

You can request your medication in writing. Please include:

• your full name
• your date of birth
• the name of the medication you need
• the strength and dosage, if known

You can then:

• place your request in the prescription box in the entrance foyer
• use the post box at the front of the building when the surgery is closed
• post your request to the surgery

If you would like your prescription posted back to you, please include a stamped, self-addressed envelope.

When will my Repeat Prescription be ready?

Please allow 3 full working days for your prescription request to be processed. This does not include weekends or bank holidays. 

Requests may take longer if: 

• your medication needs to be reviewed by a GP
• your medication review is overdue
• the medication is not on your repeat prescription list
• further information is needed before the prescription can be issued

Please also allow additional time for your nominated pharmacy to dispense your medication.

If you require your medication early due to holidays, please specify this clearly on your request form.

What if the medication I want to request isn’t on my Repeat Prescription list?

You can still request medication that is not listed as a repeat item. Please submit a new a request form here or submit your request in writing.

These requests may take longer than 3 full working days, as a GP will need to review them. You may also be asked to book an appointment or telephone consultation before the medication can be issued.

Contraception

Community pharmacies provide accessible contraception services, including ongoing oral contraception, initiation of the pill, and emergency contraception, often without the need for a GP or nurse appointment. 

Visit your local pharmacy for more information.

What is the Electronic Prescription Service (EPS)?

The Electronic Prescription Service (EPS) is an NHS service that allows your GP to send your prescription(s) directly to your chosen pharmacy. This means that you can choose to have a paper-free prescription. 

Electronic Prescriptions may be particularly useful to patients who have a repeat prescription but don’t want to collect it from the surgery every time. It may be more convenient for you to use a pharmacy near to where you live, work or shop.

Please let us know if your nominated pharmacy changes, so that we can update your records accordingly and ensure that prescriptions are sent to the right place. 

My Prescription says my medication review is due. What do I need to do?

Nothing. Once your medication review date comes up, we alert the Doctor on your behalf. The Doctor will then review your medications and if they feel you need to be seen by either a nurse or Doctor we will contact you.

Please note that if your medication review has become overdue, it may take longer to process.

Prescription Charges

For up-to-date prescription charges and information on whether you can claim free prescriptions, please visit NHS Prescription Charges .

You can save money by purchasing a Prescription Pre-payment Certificate (PPC). The PPC allows you to pay a fixed monthly fee for unlimited prescriptions.

For more information about PPCs and to apply for one, please see the NHS PPC webpage.