Prescriptions

Repeat Prescriptions

If you are on regular medication and your GP feels that your medicines can be repeated without seeing you each time, you will be given a repeat prescription request slip with your prescription. The prescription form is in two halves – one to collect medicine now (A-side) and the other for ordering the repeat (B-side). This is the half you should tear off and keep.

Please note that we are a 28-day Prescribing Practice. This means that we will not prescribe more than 30 days worth of tablets at a time on a repeat prescription. Prescriptions for acute (immediate, short-term) issues are treated differently so you may receive a prescription covering a longer period of time.

How do I request a Repeat Prescription?

It is recommended that you order your repeat prescription when you have 10 days of medication left

Please note: there are changes to the repeat prescription ordering process from 30th June 2019 onwards.

You will need to request your repeat prescriptions directly through your GP practice – not through your pharmacy or appliance contractor. If you already order repeat prescriptions directly through your GP practice, this will not affect you.

You can request more medicine by using the B side of your prescription and ticking the box next to the item you need. If you have lost this slip, you can either complete a prescription request form at reception or simply write your name, date of birth and the name of the medications you require on a piece of paper. You can then either:

• Place it in the box located in entrance foyer.
• If the surgery is closed, there is a post box located on the front of the building.
• Post to the surgery. (Don’t forget to provide a stamped self addressed envelope with your request if you wish for us to post your prescription back to you)

Repeat medications can also be ordered online:

• Complete the prescription request form
• Online via the SystmOne portal* by clicking the button below

Order Prescription via SystmOne 

*To find out more about the SystmOne portal, please see the Online Services page.

Please note that we do not take requests for repeat or non-repeat prescriptions over the telephone.

When will my Repeat Prescription be ready?

Please allow 72 hours for collection (Three working days). This does not include weekends. This may take longer should your medications need to be reviewed by your Doctor. We will accept prescription requests up to 10 days before they are required. If you require your medication early due to holidays, please note this on your request form.

What if the medication I want to request isn’t on my Repeat Prescription list?

You can still request medication that isn’t on your repeat prescription list by completing a prescription request form at reception or simply write your name, date of birth and the name of the medications you require on a piece of paper. This however will take longer than 72 hours and may require an appointment or telephone consultation with a GP.

Please Note: If you require a further prescription for your contraceptive medication, you will need to have a ‘Pill Check’ with the practice nurse before the medication can be issued.

Where can I collect my Prescription from?

Prescriptions can be collected from the reception desk. Alternatively:

• If your prescription goes via EPS (Electronic Prescription Service) then you can collect if from your nominated pharmacy. Please see below for further information.
• If you provide a stamped, addressed envelope, we can post your prescription back to you.
• Many chemists in the area offer a collection and delivery service and can also order your medication for you. Please contact them for more information.

What is the Electronic Prescription Service?

The Electronic Prescription Service (EPS) is a new NHS service that allows your GP to send your prescription(s) directly to your chosen pharmacy. This means that you can choose to have a paper-free prescription. 

Electronic Prescriptions may be particularly useful to patients who have a repeat prescription but don’t want to collect it from the surgery every time. It may be more convenient for you to use a pharmacy near to where you live, work or shop.

If you wish to use EPS please confirm which pharmacy you wish to nominate with reception in order for us to be able to send your prescriptions electronically to your pharmacy of choice.

My Prescription says my medication review is due. What do I need to do?

Nothing. Once your medication review date comes up, we alert the Doctor on your behalf. The Doctor will then review your medications and if they feel you need to be seen by either a nurse or Doctor we will contact you.

Please note that if your medication review has become overdue, it may take longer than 48 hours to process.

Prescription Charges

The current charge for a single prescription (1 item) is £9.35*. If you need more than 3 items in 3 month, or 11 items in 12 months, you can save money by purchasing a Prescription Pre-payment Certificate (PPC). The PPC allows you to pay a fixed monthly fee for unlimited prescriptions.

For more information about PPCs and to buy one, please see the NHS PPC webpage.

*Please note these charges apply in England only.