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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • Any medical need, or to provide care or to help a vulnerable person
  • Travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Staying at home if you're at high risk of getting seriously ill from coronavirus

Staying at home if you or someone you live with has symptoms of coronavirus

Symptoms and what to do

Do not leave your home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

For the most up to date information and guidance on coronavirus (COVID-19), please visit: 


If you usually take medication for hayfever please note that we advise you to start taking this from March onwards. If you use medication that is available to purchase over the counter at a pharmacy we will no longer be able to prescribe this for you.  

Please see the below list of over the counter medications for hayfever:

• Acrivastine 8mg capsules
• Cetirizine 10mg tablets and 1mg/ml oral solution
• Loratadine 10mg tablets and 5mg/5ml syrup
• Chlorphenamine 4mg tablets 2mg/5ml oral solution
• Beclomethsone 50mcg/ml nasal spray
• Fluticasone 0.05% w/w nasal spray


Routine appointments can be booked through Reception or via our website (Please note that you will need to register at reception for our online services).

You can pre-book appointments with GP's and nurses up to 6 weeks in advance. GP's can offer you either face-to-face appointments or telephone consultations. Face-to-face appointments are allocated a 10 minute time slot, if you think that you will need longer than this please book more than one appointment.


Telephone Consultations are offered when a GP can deal with your problem over the telephone, saving you a visit to the surgery. A 5 minute time slot is allocated for a Telephone Consultation.


There is an On-Call doctor available daily to offer advice over the telephone or see you if the problem is urgent for that day. You will be asked if it is a medical emergency for the same day and will be expected to take the next available appointment.

Please also note that if you suspect you have a URINARY TRACT INFECTION (WATER INFECTION) please ask at reception for a form (or download via the link below) and sample bottle - an appointment with the nurse or GP is not necessary. Please hand in your sample before 11.30am, your sample will be tested and we will inform you of the outcome as soon as possible.




If you cannot keep an appointment, please let reception know as soon as possible, so that it can be offered to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website