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**CORONAVIRUS**

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • Any medical need, or to provide care or to help a vulnerable person
  • Travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Staying at home if you're at high risk of getting seriously ill from coronavirus

Staying at home if you or someone you live with has symptoms of coronavirus

Symptoms and what to do

Do not leave your home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

For the most up to date information and guidance on coronavirus (COVID-19), please visit:

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public 

HAYFEVER MEDICATION 

If you usually take medication for hayfever please note that we advise you to start taking this from March onwards. If you use medication that is available to purchase over the counter at a pharmacy we will no longer be able to prescribe this for you.  

Please see the below list of over the counter medications for hayfever:

• Acrivastine 8mg capsules
• Cetirizine 10mg tablets and 1mg/ml oral solution
• Loratadine 10mg tablets and 5mg/5ml syrup
• Chlorphenamine 4mg tablets 2mg/5ml oral solution
• Beclomethsone 50mcg/ml nasal spray
• Fluticasone 0.05% w/w nasal spray

Patient Advice & Liason Service

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
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