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Noticeboard

**CORONAVIRUS UPDATE**

If you have travelled from Wuhan or Hubei Province to the UK in the last 14 days you should immediately:

  • Stay indoors and avoid contact with other people as you would with the flu

  • Call NHS 111 to inform them of your recent travel to the area and follow their advice

Please follow this advice even if you do not have symptoms of the virus.

PLEASE DO NOT PRESENT AT THE SURGERY

This advice applies to travellers who have returned to the UK from the following areas should you have symptoms:

CHINA, HONG KONG, JAPAN, MACAU, MALAYSIA, REP OF KOREA, SINGAPORE, TAIWAN OR THAILAND

FOR MORE INFORMATION PLEASE SEE THE BELOW LINK:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

HAYFEVER MEDICATION 

If you usually take medication for hayfever please note that we advise you to start taking this from March onwards. If you use medication that is available to purchase over the counter at a pharmacy we will no longer be able to prescribe this for you.  

Please see the below list of over the counter medications for hayfever:

• Acrivastine 8mg capsules
• Cetirizine 10mg tablets and 1mg/ml oral solution
• Loratadine 10mg tablets and 5mg/5ml syrup
• Chlorphenamine 4mg tablets 2mg/5ml oral solution
• Beclomethsone 50mcg/ml nasal spray
• Fluticasone 0.05% w/w nasal spray

Practice Policies

pad_and_penSuggestions & Concerns

We want to provide our patients with an excellent service. We may not always succeed, but you can help us improve. We welcome your ideas and comments.

If you are not happy with any aspect of the care you have received from this practice, we would like you to tell us about it, so if you want to make a comment, suggestion or share a concern, please ask to speak to the Complaints Manager: Kathy Platts. If you wish to make your comment without giving your name, you may do so in writing to the practice manager

Complaints about Secondary Care services such as the hosptials should be made via PALS.

Data Protectionbluefolder

Protection and Use of Your Information – Your Records are Safe with Us

We ask for information about yourself so that you can receive the best possible care and treatment. We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information. It also may be needed if we see you again.

We only use or pass information about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

If at any time you would like to know more about how we use your information you can speak to the Practice Manager or your GP.

For further information please refer to the leaflets held in Reception entitled “ Your Records are Safe with Us”.



 
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