This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Please note that the surgery will be closed this afternoon for training.

If you need medical attention during this time, please call 0116 295 0099 for further assistance.

In the case of a life threatening emergency please call 999 immediately.

Thank you in advance for your understanding

HAYFEVER MEDICATION 

If you usually take medication for hayfever please note that we advise you to start taking this from March onwards. If you use medication that is available to purchase over the counter at a pharmacy we will no longer be able to prescribe this for you.  

Please see the below list of over the counter medications for hayfever:

• Acrivastine 8mg capsules
• Cetirizine 10mg tablets and 1mg/ml oral solution
• Loratadine 10mg tablets and 5mg/5ml syrup
• Chlorphenamine 4mg tablets 2mg/5ml oral solution
• Beclomethsone 50mcg/ml nasal spray
• Fluticasone 0.05% w/w nasal spray

MEDICINE WASTE CAMPAIGN 2019 AND HOW IT WILL AFFECT YOU

Medicines over-ordering and drug wastage has been identified as a serious and growing problem within the NHS.  It is estimated that as much as three hundred million is wasted every year on unused or partially used medication.  We are asking all our patients to look at the medications they order regularly and ask that they only order the medications that are needed.  In an attempt to reduce the amount of waste prescription medications and inline with other Leicestershire practices and other areas in the UK, we will no longer be accepting third party requests for medication.  This means that all repeat requests must be ordered by the patient themselves as only they know exactly what they require.

The date we have nominated for our new process to start is: Tuesday 1st January 2019

Please click this link to read the information leaflet: Medicines Waste Leaflet

For more information please visit: www.medicinewaste.com

Patient Advice & Liason Service

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website