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Noticeboard

Please note that the surgery will be closed this afternoon for training.

If you need medical attention during this time, please call 0116 295 0099 for further assistance.

In the case of a life threatening emergency please call 999 immediately.

Thank you in advance for your understanding

HAYFEVER MEDICATION 

If you usually take medication for hayfever please note that we advise you to start taking this from March onwards. If you use medication that is available to purchase over the counter at a pharmacy we will no longer be able to prescribe this for you.  

Please see the below list of over the counter medications for hayfever:

• Acrivastine 8mg capsules
• Cetirizine 10mg tablets and 1mg/ml oral solution
• Loratadine 10mg tablets and 5mg/5ml syrup
• Chlorphenamine 4mg tablets 2mg/5ml oral solution
• Beclomethsone 50mcg/ml nasal spray
• Fluticasone 0.05% w/w nasal spray

MEDICINE WASTE CAMPAIGN 2019 AND HOW IT WILL AFFECT YOU

Medicines over-ordering and drug wastage has been identified as a serious and growing problem within the NHS.  It is estimated that as much as three hundred million is wasted every year on unused or partially used medication.  We are asking all our patients to look at the medications they order regularly and ask that they only order the medications that are needed.  In an attempt to reduce the amount of waste prescription medications and inline with other Leicestershire practices and other areas in the UK, we will no longer be accepting third party requests for medication.  This means that all repeat requests must be ordered by the patient themselves as only they know exactly what they require.

The date we have nominated for our new process to start is: Tuesday 1st January 2019

Please click this link to read the information leaflet: Medicines Waste Leaflet

For more information please visit: www.medicinewaste.com

Practice Policies

pad_and_penSuggestions & Concerns

We want to provide our patients with an excellent service. We may not always succeed, but you can help us improve. We welcome your ideas and comments.

If you are not happy with any aspect of the care you have received from this practice, we would like you to tell us about it, so if you want to make a comment, suggestion or share a concern, please ask to speak to the Complaints Manager: Kathy Platts. If you wish to make your comment without giving your name, you may do so in writing to the practice manager

Complaints about Secondary Care services such as the hosptials should be made via PALS.

Data Protectionbluefolder

Protection and Use of Your Information – Your Records are Safe with Us

We ask for information about yourself so that you can receive the best possible care and treatment. We keep this information, together with details of your care, to ensure that your doctor or nurse has accurate and up to date information. It also may be needed if we see you again.

We only use or pass information about you to people who have a genuine need for it. Whenever we can we shall remove details that identify you as an individual.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

If at any time you would like to know more about how we use your information you can speak to the Practice Manager or your GP.

For further information please refer to the leaflets held in Reception entitled “ Your Records are Safe with Us”.



 
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